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| Version | Date Released | Status | Release Notes |
| 7.10 | Dec 21, 2011 | Major Update | New Adaptive Messaging and Chat Recovery features. |
| 6.50 | Sep 21, 2010 | Major Update | New Adaptive Messaging and Chat Recovery features. |
| 5.00 | Feb 18, 2008 | Major Update | New interface including a real-time dashboard, automatic chat distribution and queuing, click-to-call, knowledge base and auto-email responder. |
| 4.92 | Oct 4, 2007 | Major Update | Recently added Conversion Tracking, enhanced permission control and report scheduling functionality. |
| 4.80 | Dec 25, 2006 | Major Update | Recently added efficient chat routing, pre/post chat surveys, invite visitors to chat automatically, and more |
| 4.70 | Jul 25, 2006 | Major Update | We have recently added Automatic Chat Invitations, Pre- & Post-Chat Surveys, and improved Email Attachment support |