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Navigation: Freeware Home - Network & Internet - Other - SmarterTrack

SmarterTrack 7.0.4197 freeware     Save this freeware to your freeware selection - Saved Freeware

(1 rating)

Author

SmarterTools Inc.
OS WinXP, Windows Vista, Windows Vista x64, Windows 7, Windows 7 x64
Date Released June 30, 2011
Downloads 177
Filesize 166.00 MB
Keywords customer service, communications portal, software branding, brand, helpdesk, communication
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SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base. ...

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Desk top publishing - SmarterTrack freeware - Download Notice

SmarterTrack Free Download - we do not host any SmarterTrack torrent files or links of SmarterTrack on rapidshare.com, depositfiles.com, megaupload.com etc. All SmarterTrack download links are direct SmarterTrack full download from publisher site or their selected mirrors.

Desk top publishing - SmarterTrack freeware - Latest User Reviews

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Desk top publishing - SmarterTrack freeware - The Latest Versions History

Version Date Released Status Release Notes
7.0.4197 Jun 30, 2011 New Release · CHANGED: The text box for editing or creating a plain text auto-responder is now bigger to improve usability.
· FIXED: Agents can now change their ticket and Live Chat status for a group simultaneously.
· FIXED: Auto-responders for tickets submitted via the default brand now display a link to view the ticket online.
· FIXED: Auto-responders for tickets submitted via the default brand now display valid links to view suggested Knowledge Base articles.
· FIXED: Custom fields now display in the correct order when portal visitors submit tickets or Live Chats.
5.0.3814 Jun 30, 2010 New Release · CHANGED: The text box for editing or creating a plain text auto-responder is now bigger to improve usability.
· FIXED: Agents can now change their ticket and Live Chat status for a group simultaneously.
· FIXED: Auto-responders for tickets submitted via the default brand now display a link to view the ticket online.
· FIXED: Auto-responders for tickets submitted via the default brand now display valid links to view suggested Knowledge Base articles.
· FIXED: Custom fields now display in the correct order when portal visitors submit tickets or Live Chats.


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