ErlangXLS 1.0 freeware

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.

Author CC-Logic
Released 2008-09-23
Filesize 263 kB
Downloads 2250
OS Windows 2000, Windows XP, Windows 2003, Windows Vista, Windows Vista x64
Installation Install and Uninstall
Keywords Call Center Planning, Call Center Staffing, Call Center Occupation, Service Level, Erlang C, Erlang B, Average Speed of Answer
Users' rating
(4 rating)
ErlangXLSMath & Scientific ToolsWindows 2000, Windows XP, Windows 2003, Windows Vista, Windows Vista x64
ErlangXLS - Freeware Download Notice

ErlangXLS Free Download - we do not host any ErlangXLS torrent files or links of ErlangXLS on rapidshare.com, depositfiles.com, megaupload.com etc. All ErlangXLS download links are direct ErlangXLS download from publisher site or their selected mirrors.

ErlangXLS freeware - The Latest User Reviews
ErlangXLS freeware - The Latest Versions History
1.0 Sep 23, 2008 New Release

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