SmarterTrack 14.1.6989 freeware

New Version

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.

Author SmarterTools Inc.
Released 2019-02-20
Filesize 32.10 MB
Downloads 1519
OS Windows XP, Windows Vista, Windows Vista x64, Windows 7, Windows 7 x64, Windows 8, Windows 8 x64, Windows 10, Windows 10 x64
Installation Instal And Uninstall
Keywords customer service, communications portal, software branding, brand, helpdesk, communication
Users' rating
(15 rating)
SmarterTrack - Freeware Download Notice

SmarterTrack Free Download - we do not host any SmarterTrack torrent files or links of SmarterTrack on rapidshare.com, depositfiles.com, megaupload.com etc. All SmarterTrack download links are direct SmarterTrack download from publisher site or their selected mirrors.

SmarterTrack freeware - The Latest User Reviews
SmarterTrack freeware - The Latest Versions History
14.1.6989 Feb 20, 2019 New Release Fixed: Searching the Insert Canned Reply modal doesn't work.
Fixed: When a News Item or Knowledge Base article is cloned, the new item copies all of the dates from the original
14.1.6984 Jan 30, 2019 New Release IMPORTANT: Due to improvements to how search terms are indexed, we suggest reindexing your installation.
IMPORTANT: Due to the changes in the SmarterTrack database, you cannot downgrade or restore your installation to previous versions.
Added: "Last Used By" user and date information in Canned Reply preview headers.
Added: Ability to directly insert a canned reply from the Insert Canned Reply grid view.
14.1.6957 Jan 30, 2019 New Release Added: "Replies Inserted Into Chats" column For Canned Reply Contribution, Canned Reply Contribution Trend, Canned Reply Popularity, and Canned Reply Popularity Trend reports.
Fixed: Can't create a new database when running with an alternate language and the server has the relevant language pack installed.
Fixed: Canned Reply "Inserted into Chats" are not logged, causing popularity reports to be inaccurate.
Fixed: For installs using MySQL, the Ticket Time Logs report is not correctly reporting if reports are billable.

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