SmarterTrack 13.1.6648 freeware
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.
|OS||Windows XP, Windows Vista, Windows Vista x64, Windows 7, Windows 7 x64, Windows 8, Windows 8 x64, Windows 10, Windows 10 x64|
|Installation||Instal And Uninstall|
|Keywords||customer service, communications portal, software branding, brand, helpdesk, communication|
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|13.1.6648||Mar 19, 2018||New Release||Key Features
A Google Maps API key is now required in order to use map functionality.
Added: A collapsed area will auto expand if a user clicks in a text box or on a label that's visible within that collapsed area.
|13.0.6544||Dec 4, 2017||New Release||Key Features:
FIXED: Chat counter is not accurate.
FIXED: Chat in queue sound is playing at random with no chat in queue.
|13.0.6534||Nov 27, 2017||New Release||Changed: The navigation tree style has been updated.
Fixed: After taking a ticket, when you try to reply from the auto-popped window, it spawns another window.
Fixed: Both message previews and the select message would show when a batch delete action was canceled.
Fixed: Changing background color of live chat causes text to appear white on white.