SmarterTrack 12.6.6340 freeware
SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.
|OS||Windows XP, Windows Vista, Windows Vista x64, Windows 7, Windows 7 x64, Windows 8, Windows 8 x64, Windows 10, Windows 10 x64|
|Installation||Instal And Uninstall|
|Keywords||customer service, communications portal, software branding, brand, helpdesk, communication|
SmarterTrack Free Download - we do not host any SmarterTrack torrent files or links of SmarterTrack on rapidshare.com, depositfiles.com, megaupload.com etc. All SmarterTrack download links are direct SmarterTrack download from publisher site or their selected mirrors.
|12.6.6340||May 17, 2017||New Release||Changed: If "Display folder in portal search menus" option is disabled for a KB folder, articles in that folder will no longer appear in the search.
Efficiency: Improvements for companies with large numbers of groups, departments, or brands.
Efficiency: Improvements to the way items are cached.
Fixed: An error message will no longer show when sometimes transferring a ticket to the queue.
|12.5.6289||Apr 3, 2017||New Release||Released on Mar 23, 2017
Efficiency: Increased optimization for brand caching.
Fixed: Case where some attachments were not saved correctly.
Fixed: Issue that prevented some old deleted tickets from being purged from the database.
|12.4.6186||Dec 8, 2016||New Release||Added: Exception logging into LoadUidlFile catch statement for an issue where it looked like the file wasn't loading.
Added: IncludeQueue to the SearchCriteria of the GetChatBySearch Web Service.
Fixed: A case where "and" was hardcoded instead of using the Global Language String.
Fixed: An issue where live chat hyperlinks were not always clickable.
Fixed: Autoresponders now properly honor days of the week.
Fixed: Custom Fields in signatures no longer throws a null reference exception.
Fixed: Customer ID is now properly returned for CreateTicket, CreateTicketWithDate, CreateTicketFromCustomer, and CreateTicketFromCustomerWithDate Web Services.
Fixed: Deleting a group now properly pulls the agent ID for call logs.
Fixed: Duration column now sortable in Tickets area.
Fixed: Recurring tasks are marked as deleted when deleting an agent.
Fixed: SmarterTrack Communicator now works on environments where TLS 1.0 is disabled.