SmarterTrack 12.6.6340 freeware

SmarterTrack is a powerful help desk application that transforms customer service efforts into a comprehensive, multi-channel communications portal with features like a Ticket system, Live Chat, WhosOn, branding and language support, cost analysis, data mining, reporting, surveys, and a Knowledge Base.

Author SmarterTools Inc.
Released 2017-05-17
Filesize 61.40 MB
Downloads 1323
OS Windows XP, Windows Vista, Windows Vista x64, Windows 7, Windows 7 x64, Windows 8, Windows 8 x64, Windows 10, Windows 10 x64
Installation Instal And Uninstall
Keywords customer service, communications portal, software branding, brand, helpdesk, communication
Users' rating
(11 rating)
SmarterTrack - Freeware Download Notice

SmarterTrack Free Download - we do not host any SmarterTrack torrent files or links of SmarterTrack on rapidshare.com, depositfiles.com, megaupload.com etc. All SmarterTrack download links are direct SmarterTrack download from publisher site or their selected mirrors.

SmarterTrack freeware - The Latest User Reviews
SmarterTrack freeware - The Latest Versions History
12.6.6340 May 17, 2017 New Release Changed: If "Display folder in portal search menus" option is disabled for a KB folder, articles in that folder will no longer appear in the search.
Efficiency: Improvements for companies with large numbers of groups, departments, or brands.
Efficiency: Improvements to the way items are cached.
Fixed: An error message will no longer show when sometimes transferring a ticket to the queue.
12.5.6289 Apr 3, 2017 New Release Released on Mar 23, 2017
Efficiency: Increased optimization for brand caching.
Fixed: Case where some attachments were not saved correctly.
Fixed: Issue that prevented some old deleted tickets from being purged from the database.
12.4.6186 Dec 8, 2016 New Release Added: Exception logging into LoadUidlFile catch statement for an issue where it looked like the file wasn't loading.
Added: IncludeQueue to the SearchCriteria of the GetChatBySearch Web Service.
Fixed: A case where "and" was hardcoded instead of using the Global Language String.
Fixed: An issue where live chat hyperlinks were not always clickable.
Fixed: Autoresponders now properly honor days of the week.
Fixed: Custom Fields in signatures no longer throws a null reference exception.
Fixed: Customer ID is now properly returned for CreateTicket, CreateTicketWithDate, CreateTicketFromCustomer, and CreateTicketFromCustomerWithDate Web Services.
Fixed: Deleting a group now properly pulls the agent ID for call logs.
Fixed: Duration column now sortable in Tickets area.
Fixed: Recurring tasks are marked as deleted when deleting an agent.
Fixed: SmarterTrack Communicator now works on environments where TLS 1.0 is disabled.

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