Call Center Manager 9.0.5 freeware

Call Center Software to automatically measure and adjust the pace of outbound calls, ensures agent efficiency is maximized while strict FTC ... abandoned-calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast ... for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...

Author Voicent Communications, Inc
Released 2013-10-23
Filesize 0 kB
Downloads 659
OS Windows XP, Windows Vista, Windows Vista x64, Windows 7 x32, Windows 7 x64, Win2000, WinServer, Windows 8
Installation Install and Uninstall
Keywords agent management, agent monitor, call center, call center management, call center report, call center software, contact center, contact center software, telemarketing, predictive dialer, FTC's Safe Harbor requirement
Users' rating
(13 rating)
Call Center Manager - call center monitor Freeware Download Notice

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Call Center Manager freeware - The Latest User Reviews
Call Center Manager freeware - The Latest Versions History
9.0.5 Oct 23, 2013 New Release Call Center Software - New features and enhancements
8.5.2 Nov 3, 2012 New Release Call Center Software - New features and enhancements

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Call Center Manager

9.0.5 freeware download

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC telemarketing sales rules on intentionally abandoned or dropped calls. Statistical reporting helps you meet Safe Harbor FTC ...